Thursday, January 18, 2007

Suzanne Dunn from seed gallery

It's been awhile since we've posted a new interview. Here's a good interview we did via email late last year with Suzanne Dunn of seed, based in tropical Hilo, Hawaii!

Why or how did you decide to start your shop?
I started curating shows in the mid-1980's and always dreamt of someday opening my own space. It took a while though for things to come together. In early 2004, I started seeing work in Los Angeles that was truly inspiring! There was an emerging generation of artists who were not only creating interesting work, but interesting products as well.

One artist in particular influenced me, and that was Brendan Monroe. I first saw his work when he was still in art school and loved it!

How did you come up with the name?
The idea behind the name "seed" came from the desire to show emerging artist's work. It also refers to the agrarian culture of the Big Island of Hawaii which is where we are based.

How long have you been in business?
We opened in April of 2005.

What does your shop specialize in?
Our emphasis is on limited edition artist made goods. We carry sewn items, zines, prints, t-shirts, etc. We also carry some books, hand made by various artists as well as larger publications such as "Beautiful Losers."

Describe your ideal (or even your 'typical') customer.
Actually, I don't have an ideal customer. I find it very cool that people from different ages & backgrounds like to shop at seed. Hilo is a college town, so we do have a lot of students from U of H come into the store.

What is the retail environment like in your neck of the woods?
Pretty mellow, but it's growing and changing everyday as buildings get fixed-up and new businesses move in to the area. We are in Old Town Hilo which has a great diversity of goods and services. It also has a very funky vibe, reminds me of the SF Bay Area in the 70's.

What are some of your favorite things at the shop right now?
We have a lot of stuff in stock, but what comes to mind are the Souther Salazar "City" t-shirts & the new Queen Bee Creations bags.

What seems to be the customer favorites?
Anything by kozyndan, especially their "Uprisings" poster, and merchandise by Susie Gharemani.

How do you find your inventory? Do you attend trade shows, work with reps, scour the web?
Several ways. I try and attend trade shows like APE in San Francisco. I go to openings and meet artists, then do studio visits. I search the internet. I also get referrals from other artists that I know. Sometimes artists come into the store and then contact me.

What are some of the biggest challenges shops like yours face?
Basic stuff like keeping staffed and covering expenses. I've learned that in my location big ticket
items don't move so I have to make it on volume of sales. Also Hawaii tends to have a very transatory population, workers come and go. We've been lucky so far, everyone has been very cool.

What are the BEST things about your job?
It's fun and creative! Hey, who doesn't want to shop for a living? Also, it's always a wonderful thing when you can be your own boss.

How do you promote your shop? Do you employ any interesting or unusual means to get noticed?
So far, just word of mouth and placing our web site on search engines like Google. I plan to do more publicity in the future including ads in national magazines. Also, we are starting to participate in local sponsorships like the new Hilo marathon. It's been great, seed has developed a following in the year we've been in business. The store is unique not only in Hilo, but the state of Hawaii. We've already had a story done on us by an Oahu-based magazine.

If you happen to have a website, has it helped your business?
Yes, we have a web site.
www.seed-gallery.com

Do you sell from it or plan to in the future?
We have an online store where we sell all seed produced t-shirts. Artists who designed for us are Souther Salazar, Saelee Oh, Brendan Monroe, Evah Fan & Deth P. Sun

Do you have any noteworthy (famous!) clients or customers?
Not sure?

What advice would give to someone who was considering going down a similar path - wanting to open their own shop?
Make good contacts with artists & vendors, do research about your location & potential customers, budget carefully, and have the money to float the business for a while. Whatever you sell, you should be passionate about so the job remains fun!

What advice would you give to someone who would like to get their products into shops like yours?
I am pretty informal about submissions. I think most shop owners prefer emailed pictures or an email with a link to a site. Basically, I buy what I like, what fits in with the look of the store, and what I think would sell in my location. Also, being at a lower price point per item is a big deal in Hilo.

Visit seed at:
130 Kilauea Avenue
Hilo, HI 96720

Friday, October 13, 2006

O'Suzannah

This week, My Favorite Mirror interviews Suzannah Fischer, proprietress of O'Suzannah, located in Charlottesville, VA.

Why or how did you decide to start your shop? How did you come up with the name?
Well, I had managed other stores for companies and small biz owners for years so it felt like a natural progression, plus - the store I worked in was for sale and I wanted the location and the customer so I bought it, changed the name and the inventory gradually, staying in her spot for the first 3 years of O'Suzannah's life. As for the name, my mom suggested it and it sounded sweet at the time. Also, it's my name
so it seemed natural.

How long have you been in business?
10 years and 5 months!!! I opened March 1st 1996, I was 29 years old.

What does your shop specialize in?
Lordy, not sure I can sum that up. I used to sell just gifty things for the first 3 years, primarily handmade stuff, then expanded, hugely, into a much bigger space and sold clothing AND gifties. Now I sell only gifts having sold my clothing store last march. Does that make sense? I sell paper: stationary, wrapping, journals & books. I also sell lamps, rugs candles, pottery, jewelry, totes and purses and wallets.

Describe your ideal (or even your 'typical') customer.
Well so as not to offend, I love the peeps who appreciate my shop and how special it is. I work hard at it but love every minute and I love it when someone just soaks it up, whether they buy goodies or not!

What is the retail environment like in your neck of the woods? Are you in a groovy shopping district, a college town, big city?
It is a college town but also very liberal and artsy.

What are some of your favorite things at the shop right now? What seems to be the customer favorites?
Well,
Curly Girl cards sell out weekly, Jill Bliss and boygirlparty are favs of mine as are Lotta Jansdotter's goods, I sell all her stuff and I LOVE Lovely Design Goods, she lives in Canada and makes these handmade Rolodexes that I can't keep in. She makes each one by hand and can only make me a few at a time. I also sell Hotcakes Jewelry and small things too!! I love all my peeps, so hard to narrow it down!

Are there any products that you don't carry now but would like to?
Well if I could sell more lamps and rugs I would (need more room). I would also sell many more accessories as I miss them most from my clothing days: mittens scarves, hats, shawls. Knitted goodies in general maybe but nothing that requires a dressing room for sure!

How do you find your inventory? Do you attend trade shows, work with reps, scour the web?
All of the above I guess. I also get many magazines and I tend to ask people what they are wearing or carrying in the case of accessories. As for shows I go to New York mostly because it's not so far away. I would have to say that the internet is my saving grace though as I live in the country and on my days off I go cruising for fun. Links are the best, thanks to everyone who has them on their site!!!!!

What are some of the biggest challenges shops like yours face?
Hmmm? I hate to admit shoplifting is a presence but it is. And to find and keep good peeps to work can be tricky but I have been lucky on that front. Actually after all my years in I just can't complain. I am a lucky girl!

What are the BEST things about your job?
I love buying and merchandising the most. Selling is fun but not my all time favorite.
I despise the paperwork so I get help on that end as it is not the best use of my time. Opening boxes when I have looked forward to something's arrival is the all time best though. My girls love that part too!! It’s like Xmas when stuff comes in.

How do you promote your shop? Do you employ any interesting or unusual means to get noticed?
Nothing unusual. I advertise very little anymore. Maybe 4 times a year. Word of mouth is probably my best means and that comes from just plain having a cool shop that people enjoy talking about.

If you happen to have a website, has it helped your business? Do you sell from it or plan to in the future? If you don't have one, are there plans for one?
Plans for one for sure but the thought is overwhelming because I sell so many lines. I might start with a simple one and then add to it but have yet to move in that direction. I hate to cop out and say that my store is an experience, one that requires touching and smelling and reading but it's true. I change it around constantly, almost daily, so it's fresh and that would be hard online.

Do you have any noteworthy (famous!) clients or customers?
Yes, but I won't mention names.

What advice would give to someone who was considering going down a similar path - wanting to open their own shop?
Have enough cash flow for sure, that's key and the thing that closes many small businesses everywhere. Work in it yourself as much as you can as your presence is also key and will be what will identify your shop. You are your best asset.

What advice would you give to someone who would like to get their products into shops like yours?
Send me catalogs in the mail. I love mail!!!

Visit O'Suzannah at:
108 2nd Street NW
Charlottesville, VA 22902

Monday, August 28, 2006

Kati Kim from doe


MFMworkShop interviews shop owners that specialize in handmade items and independent designers.

Our first interview was with Kati Kim, owner of doe, in San Francisco. She shares with us her answers to our most pressing questions!


Why or how did you decide to start your shop?
I left my teaching career shortly before the birth of my first child. I knew I didn't want to go back to teaching, as it didn't leave me the flexibility to stay at home with young children. Opening a dress shop had been a long-time dream. After a year and a half as a stay-at-home mom I opened doe.

How long have you been in business?
A little over 2 years

What does doe specialize in?
Clothing and accessories by independent designers, especially designers from the Bay Area and the West Coast.


Describe your ideal (or even your 'typical') customer.
Typical customer is female, age 25-40. Wants something unique, well-made, and not overly trendy.

What is the retail environment like in your neck of the woods? Are you in a groovy shopping district, a college town, big city?
Lower Haight is kind of known as an artist community. There aren't a lot of other women's clothing boutiques in the vicinity, so we have a very loyal neighborhood following.

What are some of your favorite things at the shop right now? What seems to be the customer favorites?
Personal favorite: Zoe Chicco rosegold jewelry, anything by Woo.

Customer favorites: ModaSpia and She-bible dresses.

Are there any products that you don't carry now but would like to?
I'd love to bring in another candle line, but I haven't found one (other than Red Flower) that matches the store aesthetic, has great packaging, and excellent scents.

How do you find your inventory? Do you attend trade shows, work with reps, scour the web?
Fashion Magazines, reps, web research.

What are some of the biggest challenges shops like yours face?
Not overspending on in-coming inventory. There is just so much great stuff out there!

What are the BEST things about your job?
Seeing the clothes 6 months before everyone else does. Working with artists and designers to create custom goods for the shop.

How do you promote your shop? Do you employ any interesting or unusual means to get noticed?
Direct-marketing via e-mail and postcards to mailing-list members.

Has your website helped your business?
Website has helped us immensely. We launched an e-commerce site late last summer, and it has really taken our business to the next level. (Visit doe online at www.doe-sf.com)

Do you have any noteworthy (famous!) clients or customers?
Neko Case recently purchased some stuff from us.


What advice would give to someone who was considering going down a similar path - wanting to open their own shop?
Do it!

What advice would you give to someone who would like to get their products into shops like yours?
Be persistant - but not pushy. We get such a high volume of sales material/calls that it's impossible to go through all of it. Sometimes someone has to e-mail us and send printed materials before we finally bite, even if it's a good fit. Definitely know a little about the store before you try and sell stuff.


Try and find a good fit. Make sure the buyer is excited about the product. Send samples when
possible. _Don't_ request the samples back.


Thanks for your time!
My pleasure!


Visit Kati's shop on the web at www.doe-sf.com or in person at:
doe
629-a Haight Street
San Francisco, CA 94117
ph: 415-558-8588